Privacy Policy
Overview
This Privacy Notice describes the privacy practices of Rappahannock Woodcraft applicable to your use of our website located at www.rappwood.com, including how we collect and use personal information via the Website. By using our Website, you are consenting to our collection and use of information in accordance with this Privacy Notice, in addition to accepting our Terms of Service.
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What This Privacy Notice Does and Does Not Cover
This Privacy Notice applies only to personal information collected by Rappahannock Woodcraft via the Website. This Privacy Notice specifically does not apply to personal information collected by Rappahannock Woodcraft offline or through any other means or to personal information collected by any party other than Rappahannock Woodcraft.
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What Information Do We Collect?
When you visit our Website, usage information is automatically collected through the use of server logs (when you interact with the Website, servers automatically record usage information that your browser or device sends such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and this data may be stored in log files), and through the use of third-party data analytics providers (e.g., Google Analytics). We refer to this automatically-collected information as “Device Information.”
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Our Website host, Wix.com, and other parties that provide services to our online store and Website, such as Google Analytics, may collect Device Information using the following technologies:
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“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
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“Log files” track actions occurring on our site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our Site.
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When you place an order through our Website, we collect information provided by you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.” Credit card information will not be retained after you make a purchase unless you direct the Website to save it.
How Do We Use This Information?
Rappahannock Woodcraft uses the Order Information to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
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We also may use Contact Information to provide you with information you request and respond to your comments and questions.
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Rappahannock Woodcraft may use Device Information to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
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Rappahannock Woodcraft may disclose personal information collected through our Website to third parties who provide services to or on behalf of Rappahannock Woodcraft. Examples include Wix.com, which hosts our Website and powers our online store; Google Pay and Apple Pay, which provide payment options; and USPS, which delivers our products.
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All direct payment gateways offered by Wix.com and used by Rappahannock Woodcraft adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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Rappahannock Woodcraft will not sell your personal information.
Security of Personal Information
Although we take measures to protect your personal information, we cannot guarantee its security. No method of transmission of information over the internet or method of electronic storage is completely secure. Any transmission of personal information to or using our Website is at your own risk.
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You can contact us at any time using the contact information listed in the last section of this Privacy Notice to request we do any of the following: (i) erase or delete all or some of your personal information; (ii) change, update, or correct your personal information; (iii) restrict how we use all or some of your personal information; (iv) access your personal information and, where applicable and feasible, request to receive that personal information in a commonly used electronic format (or ask for this information to be provided in that format to a third party); or (v) disclose what personal information we collect, use, disclose, or sell. We will consider and respond to any such requests promptly, and otherwise in accordance with applicable laws. Although we use good faith efforts to respond to your request, we may not be able to provide and/or correct the requested user information in all situations. For example, subject to applicable laws, we may not be able to provide the personal information requested if it imposes an undue burden or expense, requires us to release confidential commercial information, requires the disclosure of personal information relating to another person, or requires authentication of the request that is not feasible.
Updates to Our Privacy Notice
This Privacy Notice may be amended from time to time. Any such changes will be reflected on this page.
Questions
Any comments, concerns, questions, or specific requests regarding this Privacy Notice should be directed to Rappahannock Woodcraft at:
1509 Prince Edward St.
Fredericksburg VA 22401